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Contact
Email is the fastest way to reach us. A human reads every message, usually within 48 hours.
Reporting a bug
Bug reports from players shape every update. To help us track it down fast, please include:
- Your device model and iOS version (for example, iPhone 15 Pro on iOS 18).
- What you were doing when it happened (building during the day, mid-night run, in a menu).
- Whether it happens every time or only sometimes.
- A screenshot or screen recording if you can grab one.
Common questions
My progress disappeared. Your save is stored on your device. Deleting and reinstalling the app removes the save, and iCloud device backups are the only way to restore one. If your save vanished without a reinstall, email us with your device details.
The game will not launch or stutters. Force-close the app and relaunch it. If that fails, restart the device. Project 28 targets iPhones on recent iOS versions, and closing background apps helps on older hardware.
Do I need an internet connection? No. The game plays fully offline once installed.
Where is the Android version? In development. It will land on Google Play; watch this page for news.
More answers live in the FAQ on the main page, and the privacy policy covers how the app handles data (short version: it collects none).